Privacy Policy

July 31, 2026 buzzzoomer

Privacy Policy

Introduction

Welcome to https://san-luis.buzzzoomer.com (hereafter referred to as "San Luis," "our," or "we"). We are dedicated to protecting your privacy and ensuring that your personal data is treated with the utmost care. This Privacy Policy explains our practices regarding the collection, handling, and protection of personal information in adherence to various international privacy laws, including but not limited to:

  • Canada's Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA) and Colorado Private Information Protection Act (CPA) in the United States
  • Utah Consumer Sales Practice Act (UCPA), Connecticut Consumer Protection Act (CTDPA), Virginia Consumer Data Protection Act (VCDPA), and South Africa's Personal Information Protection Act (POPIA)

Scope

This policy covers all aspects of our online presence, including our website, mobile applications, services, and products offered under the San Luis brand. However, it is important to emphasize that this policy does not extend to third-party platforms, applications, or services linked from our site. These external entities have their own privacy policies governing data collection and usage, which we encourage you to review.

Processing Activities

This Privacy Policy guides our interactions with users in the following scenarios:

  1. Using Our Services: When you sign up as an authorized user for any of our applications or services, we collect and process your personal information to deliver and improve these services.
  2. Visiting Our Websites: Every time you visit our websites, linked to this policy, we may gather data about your device, browser type, IP address, pages visited, and duration of visits.
  3. Communication with Us: We communicate with users through various channels, including email newsletters, phone calls, text messages (SMS), or other messaging platforms. By choosing to receive these communications, you agree to the collection of relevant contact information for the purpose of providing you with requested services or updates.

Personal Data Collection

We collect a range of personal data to enhance your experience and deliver tailored services:

  • Account Information: This includes user IDs, passwords (encrypted), and account settings preferences.
  • Payment and Financial Details: We process payment information, such as cardholder name, card number, expiration dates, CVV codes, and billing addresses, for secure transactions. Additionally, we may collect financial data related to investment or purchase history.
  • Purchase Information: Details about products or services you've purchased from us, including quantities, prices, and delivery locations.
  • Mobile Device Identifiers: Unique device identifiers, such as IP addresses, mobile phone numbers, or advertising IDs, used for device recognition and service personalization.
  • Location Data: If you choose to share it, we may collect your location data to provide location-based services or personalized content.
  • Feedback and Reviews: We value user feedback and reviews, which can include personal information when users choose to submit them.
  • Social Media Information: When you interact with our social media channels, we may collect data like your public profile information, email address (if provided), and any additional details you choose to share.
  • Product Information: Data about the products or services you express interest in or purchase, including preferences, customization options, and usage patterns.

We collect this data through direct user input forms, order processes, surveys, account settings, analytics tools, and automated technologies like cookies and similar tracking technologies.

Cookies and Tracking Technologies

We employ cookies and other tracking technologies to enhance your experience on our websites:

  • Strictly Necessary Cookies: These are essential for the basic functionality of our sites and applications, ensuring secure user sessions, language preferences, and page navigation.
  • Preference Cookies: Used to remember your preferences, such as language settings or display options, to provide a more personalized experience.
  • Analytics Cookies: These enable us to collect anonymous data about how visitors use our websites, including pages visited, time spent, and referral sources. This helps us improve our website's performance and user experience.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are set on their device.

Data Retention and Deletion

We adhere to data retention policies that ensure the deletion or anonymization of personal data when it is no longer required for the purposes collected or as soon as legally permitted:

  • Personal data related to account activities is retained for as long as your account remains active or until you request its deletion.
  • Payment information is securely stored and kept only for the duration necessary to complete transactions and resolve any disputes, after which it is either deleted or encrypted for long-term storage.
  • We may retain aggregated or anonymized data indefinitely for analytics and business intelligence purposes, but this data does not include any personally identifiable information.

Data Security

The security of your personal data is a top priority. We have implemented robust organizational and technical safeguards to protect against unauthorized access, disclosure, alteration, or destruction of your information:

  • Encryption: We use encryption for data at rest and in transit, ensuring that sensitive information remains secure during storage and transfer.
  • Secure Third-Party Processing: We engage trusted third-party service providers who assist us in processing data securely, adhering to strict confidentiality and privacy standards.

Children's Privacy

San Luis does not intentionally collect or solicit personal data from children under the age of 18. If we become aware that we have collected such information, we will take steps to delete it promptly. Parents or guardians who believe their child's personal information has been collected by us without proper consent should contact us using the details provided below.

Your Rights

Depending on your jurisdiction and local data protection laws, you may have certain rights regarding your personal data:

  • Access and Rectification: You can request access to or corrections for your personal data held by us.
  • Erasure (Right to be Forgotten): In certain circumstances, you can request the deletion of your data, except where we are required to retain it for legal or legitimate business purposes.
  • Restriction: You may ask us to restrict the processing of your data in specific situations, such as when challenging its accuracy or legitimacy.
  • Data Portability: You have the right to receive a copy of your personal data in a structured, commonly used format and to transfer it to another controller.
  • Objection: You can object to the processing of your data for certain purposes, including direct marketing.
  • Non-Discrimination: You are entitled to take legal action if we have processed your personal data unlawfully.

To exercise any of these rights, please contact our privacy team using the details provided below. We will respond to valid requests promptly and within the timeframes prescribed by applicable law.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any material changes will be published on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

Contact Information

For any questions related to privacy, data protection, or this Privacy Policy, or to exercise your rights regarding your personal data, please contact us:

We value your trust in handling your personal information and strive to maintain transparency throughout our practices.